engineering.tomorrow.together.

At thyssenkrupp we have more than 161,000 employees in 78 countries and annual sales of almost €43 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

Senior Business Analyst
thyssenkrupp Elevator Corp,
Location Alpharetta

We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. thyssenkrupp Elevator brings together the Group’s global activities in passenger transportation systems. With sales of 7.7 billion euros in fiscal 2016/2017 and customers in 150 countries, thyssenkrupp Elevator built its position as one of the world’s leading elevator companies from scratch in a mere 40 years’ time applying thyssenkrupp unique engineering capabilities. With more than 50,000 highly skilled employees, the company offers smart and innovative products and services designed to meet customers’ individual requirements. The portfolio includes passenger and freight elevators, escalators and moving walks, passenger boarding bridges, stair and platform lifts as well as tailored service solutions for all products. Over 1000 locations around the world provide an extensive sales and service network to guarantee closeness to customers.
 
thyssenkrupp Elevator Americas is the largest producer of elevators in the Americas, with more than 15,500 employees, in over 230 branch and service locations. thyssenkrupp Elevator Americas oversees all business for the operations in the United States, Canada, Central and South America. It is a subsidiary of thyssenkrupp Elevator AG.

Safety is a core value of our business and our commitment to YOU! It is woven into our culture each and every day.

Your responsibilities

thyssenkrupp Elevator Corporation is seeking a Senior Business Analyst for its office in Alpharetta, GA. The position will be responsible for visioning, implementing, evolving and supporting New Installation and Modernization sales processes in VIEW system and integrate into North America application landscape. Collaborate with executive management and sales leadership in envisioning and defining the future direction of the application. Must interface between the process owners for construction sales and operations and the global technical teams in defining, analyzing and designing changes and enhancements to the above systems. This is a highly visible position requiring the development of solid working relationships with end-users, technical staff, management, consultants, and vendors.  Must have an intimate knowledge of the elevator construction and field service business processes.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Serve as a subject matter expert in VIEW system
  • Exploits specialist knowledge of business to offer possible solutions to business needs
  • Expert in the data model of the VIEW system
  • Ability to visualize data for Management team and process owners to facilitate requirements and design workshops
  • Implement and guide the evolution of VIEW in Americas
  • Manage positive relationships with stakeholders, actively listens, articulates and clarifies needs
  • Assess impact of a new solution and support the development of change management initiatives
  • Collaborate with process owners and key users in Change Management initiatives
  • Play a key role in both GPI and business projects as needed following strict project management methodologies
  • Plan, design, test and implement enhancements for all the above mentioned system
  • Develop functional and program specifications, design, test, implement, support, and maintain applications enhancements
  • Gather functional requirements, assess and evaluate requirements to system configuration, collaborate them with Technical teams to solution designs, translate them into plans
  • Function as the primary contact for management, end-users and programming staff on all issues related to above mentioned system
  • Manage the functional support for the end-users
  • Coordinate research, planning and implementation of software fixes
  • Research and solve problems
  • Facilitate root cause analysis on problems where appropriate, and identify action items/recommendations to address issues
  • Maintain documentation and lessons learned, best practices, and quality improvement documentation
  • Communicate status of work to appropriate senior management

Your profile

  • Bachelor’s degree, preferably in MIS or engineering
  • 10+ years of overall work experience
  • Experience in VIEW system with a comprehensive understanding of sales and construction business processes
  • Experience in analyzing current and future target process and systems
  • Experience using the following software programs: MS Word, MS Excel, MS Projects, Visio and PowerPoint
  • Experience using data analytics and visualization software such as PowerBI
  • Ability to multi-task and perform in an interrupt driven environment
  • Ability to collaborate and work with international teams
  • Ability to work within a fast paced, demanding environment
  • Ability to work within a team environment
  • Process flows, requirement specifications and configuration documentation
  • Change Management documentation
  • System functionality based on user requirements and thorough testing.
  • Deliver timely, cost-effective solutions for the projects
  • Define and comply with processes to maintain high availability and stability of application/system
  • Timely resolution of Problems and Issues
  • Accurate and timely completion of assigned components of the detailed project/plan
  • Adequately planning for and executing training of end users.
  • Timely completion of assigned deliverables
About thyssenkrupp
At thyssenkrupp we have more than 156,000 employees in nearly 80 countries and annual sales of €39 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs. thyssenkrupp Elevator brings together the Group’s global activities in passenger transportation systems. With sales of 7.7 billion euros in fiscal 2016/2017 and customers in 150 countries, thyssenkrupp Elevator built its position as one of the world’s leading elevator companies from scratch in a mere 40 years’ time applying thyssenkrupp unique engineering capabilities. With more than 50,000 highly skilled employees, the company offers smart and innovative products and services designed to meet customers’ individual requirements. The portfolio includes passenger and freight elevators, escalators and moving walks, passenger boarding bridges, stair and platform lifts as well as tailored service solutions for all products. Over 1000 locations around the world provide an extensive sales and service network to guarantee closeness to customers.
 
thyssenkrupp Elevator Americas is the largest producer of elevators in the Americas, with more than 15,500 employees, in over 230 branch and service locations. thyssenkrupp Elevator Americas oversees all business for the operations in the United States, Canada, Central and South America. It is a subsidiary of thyssenkrupp Elevator AG.

Safety is a core value of our business and our commitment to YOU! It is woven into our culture each and every day.

Your responsibilities

thyssenkrupp Elevator Corporation is seeking a Senior Business Analyst for its office in Alpharetta, GA. The position will be responsible for visioning, implementing, evolving and supporting New Installation and Modernization sales processes in VIEW system and integrate into North America application landscape. Collaborate with executive management and sales leadership in envisioning and defining the future direction of the application. Must interface between the process owners for construction sales and operations and the global technical teams in defining, analyzing and designing changes and enhancements to the above systems. This is a highly visible position requiring the development of solid working relationships with end-users, technical staff, management, consultants, and vendors.  Must have an intimate knowledge of the elevator construction and field service business processes.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Serve as a subject matter expert in VIEW system
  • Exploits specialist knowledge of business to offer possible solutions to business needs
  • Expert in the data model of the VIEW system
  • Ability to visualize data for Management team and process owners to facilitate requirements and design workshops
  • Implement and guide the evolution of VIEW in Americas
  • Manage positive relationships with stakeholders, actively listens, articulates and clarifies needs
  • Assess impact of a new solution and support the development of change management initiatives
  • Collaborate with process owners and key users in Change Management initiatives
  • Play a key role in both GPI and business projects as needed following strict project management methodologies
  • Plan, design, test and implement enhancements for all the above mentioned system
  • Develop functional and program specifications, design, test, implement, support, and maintain applications enhancements
  • Gather functional requirements, assess and evaluate requirements to system configuration, collaborate them with Technical teams to solution designs, translate them into plans
  • Function as the primary contact for management, end-users and programming staff on all issues related to above mentioned system
  • Manage the functional support for the end-users
  • Coordinate research, planning and implementation of software fixes
  • Research and solve problems
  • Facilitate root cause analysis on problems where appropriate, and identify action items/recommendations to address issues
  • Maintain documentation and lessons learned, best practices, and quality improvement documentation
  • Communicate status of work to appropriate senior management
Your profile
  • Bachelor’s degree, preferably in MIS or engineering
  • 10+ years of overall work experience
  • Experience in VIEW system with a comprehensive understanding of sales and construction business processes
  • Experience in analyzing current and future target process and systems
  • Experience using the following software programs: MS Word, MS Excel, MS Projects, Visio and PowerPoint
  • Experience using data analytics and visualization software such as PowerBI
  • Ability to multi-task and perform in an interrupt driven environment
  • Ability to collaborate and work with international teams
  • Ability to work within a fast paced, demanding environment
  • Ability to work within a team environment
  • Process flows, requirement specifications and configuration documentation
  • Change Management documentation
  • System functionality based on user requirements and thorough testing.
  • Deliver timely, cost-effective solutions for the projects
  • Define and comply with processes to maintain high availability and stability of application/system
  • Timely resolution of Problems and Issues
  • Accurate and timely completion of assigned components of the detailed project/plan
  • Adequately planning for and executing training of end users.
  • Timely completion of assigned deliverables