engineering.tomorrow.together.

At thyssenkrupp we have more than 161,000 employees in 79 countries and annual sales of almost €43 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

Manager IT Data Centre & Cloud Operations (all genders welcome)
thyssenkrupp Elevator AG,
Location Essen

We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs.

thyssenkrupp Elevator brings together the Group’s global activities in passenger transportation systems. With sales of €7.6 billion in fiscal 2017/2018 and customers in 150 countries, thyssenkrupp Elevator built its position as one of the world’s leading elevator companies from scratch in a mere 40 years’ time applying thyssenkrupp unique engineering capabilities. With more than 50,000 highly skilled employees, the company offers smart and innovative products and services designed to meet customers’ individual requirements. The portfolio includes passenger and freight elevators, escalators and moving walks, passenger boarding bridges, stair and platform lifts as well as tailored service solutions for all products. Over 1,000 locations around the world provide an extensive sales and service network to guarantee closeness to customers.

Your responsibilities

  • In this role you will collaborate with internal teams and external suppliers to create and maintain a holistic view of the European African IT Services portfolio in Data Centre and Cloud areas
  • You will define and continuously evolve IT Services, based on changing and raising demand of the business areas but ensure quality of the services
  • You will develop and maintain structures, processes, standards and concepts for central Data Centre and Cloud Operations, based on best practices and industry standards
  • You will ensure quality of services according to SLAs, OLAs and KPIs
  • Your tasks include to ensure organizational readiness for new and/or matured processes and IT Services with full oversight of Data Centre and Cloud Operations
  • You will manage internal teams and external vendors in infrastructure areas
  • You will productionalise services within manage timelines, budgets and risks mitigation
  • You will assess impact of changes/outages and respond accordingly
  • You will be a regional escalation for incidents, problems, changes and service demands in relations to datacenters

Your profile

  • Degree in Computer Science, Information Technology or comparable qualification
  • Several years of experience in leading Datacentre, cloud or core infrastructure teams/venders
  • Working knowledge of networking, infrastructure, Cloud, ERP and mobility solutions
  • The ability to influence and drive improvements and change for Datacentre functions
  • Demonstrated ability to manage timelines, resources, budgets and risks
  • Appropriate technical and/or project or service management certifications (PMP, PRINCE2, ITIL) are an advantage
  • Comfortable in a multinational complex environment, empathic towards different cultures
  • English skills spoken and written
About thyssenkrupp
At thyssenkrupp we have more than 156,000 employees in nearly 80 countries and annual sales of €39 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

We strive to make cities the best ever places to live, by advancing an industry that moves over 1 billion people each day. We are transforming our business by driving the industry norm and challenging ourselves, fostering a culture of internal and external collaboration, and building on our unique engineering capabilities to optimize existing and create new products and solutions for our customers that cater to real mobility needs.

thyssenkrupp Elevator brings together the Group’s global activities in passenger transportation systems. With sales of €7.6 billion in fiscal 2017/2018 and customers in 150 countries, thyssenkrupp Elevator built its position as one of the world’s leading elevator companies from scratch in a mere 40 years’ time applying thyssenkrupp unique engineering capabilities. With more than 50,000 highly skilled employees, the company offers smart and innovative products and services designed to meet customers’ individual requirements. The portfolio includes passenger and freight elevators, escalators and moving walks, passenger boarding bridges, stair and platform lifts as well as tailored service solutions for all products. Over 1,000 locations around the world provide an extensive sales and service network to guarantee closeness to customers.

Your responsibilities
  • In this role you will collaborate with internal teams and external suppliers to create and maintain a holistic view of the European African IT Services portfolio in Data Centre and Cloud areas
  • You will define and continuously evolve IT Services, based on changing and raising demand of the business areas but ensure quality of the services
  • You will develop and maintain structures, processes, standards and concepts for central Data Centre and Cloud Operations, based on best practices and industry standards
  • You will ensure quality of services according to SLAs, OLAs and KPIs
  • Your tasks include to ensure organizational readiness for new and/or matured processes and IT Services with full oversight of Data Centre and Cloud Operations
  • You will manage internal teams and external vendors in infrastructure areas
  • You will productionalise services within manage timelines, budgets and risks mitigation
  • You will assess impact of changes/outages and respond accordingly
  • You will be a regional escalation for incidents, problems, changes and service demands in relations to datacenters
Your profile
  • Degree in Computer Science, Information Technology or comparable qualification
  • Several years of experience in leading Datacentre, cloud or core infrastructure teams/venders
  • Working knowledge of networking, infrastructure, Cloud, ERP and mobility solutions
  • The ability to influence and drive improvements and change for Datacentre functions
  • Demonstrated ability to manage timelines, resources, budgets and risks
  • Appropriate technical and/or project or service management certifications (PMP, PRINCE2, ITIL) are an advantage
  • Comfortable in a multinational complex environment, empathic towards different cultures
  • English skills spoken and written

Contact details

thyssenkrupp Elevator AG

Marc Wieners

Human Resources & Development

thyssenkrupp Allee 1

45143 Essen - Germany

http://karriere.thyssenkrupp.com