engineering.tomorrow.together.

At thyssenkrupp we have more than 158,000 employees in 79 countries and annual sales of € 41.5 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all over the world - but we always work together. We have over 200 years experience in industry and the latest cutting-edge technology. We have a position that's right for you, that piques your interest, and that puts your skills to the test.

Inside Sales Manager
Engineered Plastics,
Location Auburn Hills

Materials ServicesWith 480 branches in 40 countries the Business Area Materials Services concentrates on the worldwide trade of raw material and construction material. Coal, metals, gases, plastics in all shapes, qualities and dimensions as well as complex supply-chain solutions- this is for what this Business Area stands for.

Engineered Plastics is a leading full line distributor and fabricator of industrial plastic shapes, adhesive products, rapid prototyping materials, and high pressure laminates, specializing in engineering plastics for the fabricator and OEM communities. The company operates over twelve warehouse locations and 13 sales offices in the United States, structured around local distribution service centers providing fast, efficient delivery to their customers. Their value-added processing system is customer-based, designed to give salespeople the tools they need to quickly and accurately process orders. The company’s nationwide logistics system allows next-day delivery to the majority of customers in North America.

Your responsibilities

Summary of Position:

This individual participates in the hiring, evaluation, and training inside sales personnel. He / She monitors and oversees the inside sales function and as well as administrative responsibilities as related to sales (i.e. assignment of accounts, scheduling of vacations, monitoring attendance and payroll slips, employee salaries, incentives, etc.) and reports sales performance to regional management as well as direct, lead, motivate, and supervise the inside sales team in the implementation of the regional sales plan.

Key Accountabilities:

  • Train and motivate employees:
    • On system changes and/or upgrades
    • Sales concepts and etiquette
    • Product training
  • Maintenance of employee award programs
  • Maintenance of sales system files (i.e. pricing, lost orders, etc.)
  • Communicates market relevant information to the inside sales department as well as provide feedback from customers and outside sales representative.
  • Ensures that all personnel are aware of and understand established goals at the site, regional, and corporate levels.
  • Assist in contract negotiations when required
  • Reviews and manages SAP Sales related reports.
  • Assists in the implementation and maintenance of quality system through, but not limited to, the completion of corrective/preventive actions, participation in management reviews, review and analysis of sales returns and allowances, performance of audits and ensuring that personnel are adhering to the established procedures and work instructions
  • Assists in lean related practices (i.e. performance of 6S audits, AIW’s and other Kaizen events as required)
  • Track employee performance against established goals and update employee file as needed in preparation of yearly performance review and feedback sessions.
  • Determine, implement and track employee reward and discipline programs
  • Create/promote a positive and professional work environment
  • Ensure that safety rules and OSHA regulations are being followed
  • Hire or terminate employees as required
  • Assist sales with internal/external customer issues
  • Work with warehouse in resolving material processing and delivery issues
  • Perform any other duties as required by regional management.
  • Meets TKMNA Employee Attributes/Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Your profile

Qualifications:

Minimum Requirements:

  • 2 year college degree working towards completion of a 4 year degree (or equivalent experience);
  • 1 year minimum management experience, computer literate

Preferred requirements:

  • Bachelors degree in business
  • 3 year management experience
  • Sales experience
  • Leadership and team building experience

Good understanding of metals industry, knowledge of distribution, metals alloys, pricing and competitive market situations

About thyssenkrupp
At thyssenkrupp we have more than 156,000 employees in nearly 80 countries and annual sales of €39 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

Materials ServicesWith 480 branches in 40 countries the Business Area Materials Services concentrates on the worldwide trade of raw material and construction material. Coal, metals, gases, plastics in all shapes, qualities and dimensions as well as complex supply-chain solutions- this is for what this Business Area stands for.

Engineered Plastics is a leading full line distributor and fabricator of industrial plastic shapes, adhesive products, rapid prototyping materials, and high pressure laminates, specializing in engineering plastics for the fabricator and OEM communities. The company operates over twelve warehouse locations and 13 sales offices in the United States, structured around local distribution service centers providing fast, efficient delivery to their customers. Their value-added processing system is customer-based, designed to give salespeople the tools they need to quickly and accurately process orders. The company’s nationwide logistics system allows next-day delivery to the majority of customers in North America.

Your responsibilities

Summary of Position:

This individual participates in the hiring, evaluation, and training inside sales personnel. He / She monitors and oversees the inside sales function and as well as administrative responsibilities as related to sales (i.e. assignment of accounts, scheduling of vacations, monitoring attendance and payroll slips, employee salaries, incentives, etc.) and reports sales performance to regional management as well as direct, lead, motivate, and supervise the inside sales team in the implementation of the regional sales plan.

Key Accountabilities:

  • Train and motivate employees:
    • On system changes and/or upgrades
    • Sales concepts and etiquette
    • Product training
  • Maintenance of employee award programs
  • Maintenance of sales system files (i.e. pricing, lost orders, etc.)
  • Communicates market relevant information to the inside sales department as well as provide feedback from customers and outside sales representative.
  • Ensures that all personnel are aware of and understand established goals at the site, regional, and corporate levels.
  • Assist in contract negotiations when required
  • Reviews and manages SAP Sales related reports.
  • Assists in the implementation and maintenance of quality system through, but not limited to, the completion of corrective/preventive actions, participation in management reviews, review and analysis of sales returns and allowances, performance of audits and ensuring that personnel are adhering to the established procedures and work instructions
  • Assists in lean related practices (i.e. performance of 6S audits, AIW’s and other Kaizen events as required)
  • Track employee performance against established goals and update employee file as needed in preparation of yearly performance review and feedback sessions.
  • Determine, implement and track employee reward and discipline programs
  • Create/promote a positive and professional work environment
  • Ensure that safety rules and OSHA regulations are being followed
  • Hire or terminate employees as required
  • Assist sales with internal/external customer issues
  • Work with warehouse in resolving material processing and delivery issues
  • Perform any other duties as required by regional management.
  • Meets TKMNA Employee Attributes/Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Your profile

Qualifications:

Minimum Requirements:

  • 2 year college degree working towards completion of a 4 year degree (or equivalent experience);
  • 1 year minimum management experience, computer literate

Preferred requirements:

  • Bachelors degree in business
  • 3 year management experience
  • Sales experience
  • Leadership and team building experience

Good understanding of metals industry, knowledge of distribution, metals alloys, pricing and competitive market situations