engineering.tomorrow.together.

At thyssenkrupp we have more than 155,000 employees in nearly 80 countries and annual sales of €43 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

 

Inside Sales/Customer Service Representative - Northwood
Online Metals NA,
Location Northwood

Materials Services - With 480 branches in 40 countries the Business Area Materials Services concentrates on the worldwide trade of raw material and construction material. Coal, metals, gases, plastics in all shapes, qualities and dimensions as well as complex supply-chain solutions- this is for what this Business Area stands for.

Online Metals is an internet-based small quantity metals supplier.  We specialize in orders for less than full bars and less than full sheets, but carry a variety of materials rivaled only by the largest metals service centers.  

Your responsibilities

 

  • Accurately enter and process orders and customer satisfaction forms
  • Develop new customers and unattended existing customers through aggressive out calling and follow-up
  • Provide assistance to customers on website navigation
  • Answer customer’s questions regarding products, services and delivery
  • Utilize organizational techniques while paying strong attention to detail
  • Provide sales support, office administration, and process customer debits and credits 
  • Continuously increase knowledge of company products, services, and procedures
  • Work in team environment, communicating as required with all personnel

Your profile

 

Minimum Requirements:

  • Bachelor’s Degree in a related field or comparable work experience
  • Solid computer knowledge
  • Basic computer skills
  • Strong interpersonal skills to sell
  • Effective communication and listening skills
  • Direct telephone selling experience

Preferred Requirements: 

  • 2 to 3 years sales experience 
  • 2 years of metals experience
  • Knowledge of products being sold by the business unit
About thyssenkrupp
At thyssenkrupp we have more than 156,000 employees in nearly 80 countries and annual sales of €39 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

Materials Services - With 480 branches in 40 countries the Business Area Materials Services concentrates on the worldwide trade of raw material and construction material. Coal, metals, gases, plastics in all shapes, qualities and dimensions as well as complex supply-chain solutions- this is for what this Business Area stands for.

Online Metals is an internet-based small quantity metals supplier.  We specialize in orders for less than full bars and less than full sheets, but carry a variety of materials rivaled only by the largest metals service centers.  

Your responsibilities

 

  • Accurately enter and process orders and customer satisfaction forms
  • Develop new customers and unattended existing customers through aggressive out calling and follow-up
  • Provide assistance to customers on website navigation
  • Answer customer’s questions regarding products, services and delivery
  • Utilize organizational techniques while paying strong attention to detail
  • Provide sales support, office administration, and process customer debits and credits 
  • Continuously increase knowledge of company products, services, and procedures
  • Work in team environment, communicating as required with all personnel
Your profile

 

Minimum Requirements:

  • Bachelor’s Degree in a related field or comparable work experience
  • Solid computer knowledge
  • Basic computer skills
  • Strong interpersonal skills to sell
  • Effective communication and listening skills
  • Direct telephone selling experience

Preferred Requirements: 

  • 2 to 3 years sales experience 
  • 2 years of metals experience
  • Knowledge of products being sold by the business unit