engineering.tomorrow.together.

At thyssenkrupp we have more than 158,000 employees in 79 countries and annual sales of € 41.5 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all over the world - but we always work together. We have over 200 years experience in industry and the latest cutting-edge technology. We have a position that's right for you, that piques your interest, and that puts your skills to the test.

Inside Sales Representative - Canton, MA
Engineered Plastics,
Location Canton

Materials ServicesWith 480 branches in 40 countries the Business Area Materials Services concentrates on the worldwide trade of raw material and construction material. Coal, metals, gases, plastics in all shapes, qualities and dimensions as well as complex supply-chain solutions- this is for what this Business Area stands for.

Engineered Plastics is a leading full line distributor and fabricator of industrial plastic shapes, adhesive products, rapid prototyping materials, and high pressure laminates, specializing in engineering plastics for the fabricator and OEM communities. The company operates over twelve warehouse locations and 13 sales offices in the United States, structured around local distribution service centers providing fast, efficient delivery to their customers. Their value-added processing system is customer-based, designed to give salespeople the tools they need to quickly and accurately process orders. The company’s nationwide logistics system allows next-day delivery to the majority of customers in North America.

Your responsibilities

Summary of Position:

To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers.

Key Accountabilities:

  • Respond to sales calls, faxes, and e-mails
  • Generate and follow up on quotes for all products
  • Provide technical assistance to customers
  • Process sales orders
  • Enter return orders, credits, and debits when required
  • Enter scrap return order as requested by distribution channels
  • Review product inventory and report concerns to purchasing/ management
  • Satisfy customer service issues
  • Continuously increase knowledge of company products, services, and procedures
  • Work in team environment, communicating as required with all personnel.
  • Traveling as needed to meet company goals
  • Monitor competitor products and prices.
  • Assist in quality related duties where required
  • Meets TKMNA Employee Attributes/Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Your profile

Qualifications:

Minimum Requirements:

  • Bachelor’s Degree in a related field or comparable experience, computer literate and telephone experience.

Preferred Requirements:

  • 1 to 2 years sales experience
  • Interpersonal skills necessary in order to sell, negotiate and close business with customers
  • Attention to detail in order to evaluate customer’s accounts and orders
  • Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.
  • Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.

Knowledge of products being sold by the business unit

About thyssenkrupp
At thyssenkrupp we have more than 156,000 employees in nearly 80 countries and annual sales of €39 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

Materials ServicesWith 480 branches in 40 countries the Business Area Materials Services concentrates on the worldwide trade of raw material and construction material. Coal, metals, gases, plastics in all shapes, qualities and dimensions as well as complex supply-chain solutions- this is for what this Business Area stands for.

Engineered Plastics is a leading full line distributor and fabricator of industrial plastic shapes, adhesive products, rapid prototyping materials, and high pressure laminates, specializing in engineering plastics for the fabricator and OEM communities. The company operates over twelve warehouse locations and 13 sales offices in the United States, structured around local distribution service centers providing fast, efficient delivery to their customers. Their value-added processing system is customer-based, designed to give salespeople the tools they need to quickly and accurately process orders. The company’s nationwide logistics system allows next-day delivery to the majority of customers in North America.

Your responsibilities

Summary of Position:

To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers.

Key Accountabilities:

  • Respond to sales calls, faxes, and e-mails
  • Generate and follow up on quotes for all products
  • Provide technical assistance to customers
  • Process sales orders
  • Enter return orders, credits, and debits when required
  • Enter scrap return order as requested by distribution channels
  • Review product inventory and report concerns to purchasing/ management
  • Satisfy customer service issues
  • Continuously increase knowledge of company products, services, and procedures
  • Work in team environment, communicating as required with all personnel.
  • Traveling as needed to meet company goals
  • Monitor competitor products and prices.
  • Assist in quality related duties where required
  • Meets TKMNA Employee Attributes/Competencies

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Your profile

Qualifications:

Minimum Requirements:

  • Bachelor’s Degree in a related field or comparable experience, computer literate and telephone experience.

Preferred Requirements:

  • 1 to 2 years sales experience
  • Interpersonal skills necessary in order to sell, negotiate and close business with customers
  • Attention to detail in order to evaluate customer’s accounts and orders
  • Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.
  • Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.

Knowledge of products being sold by the business unit