engineering.tomorrow.together.

At thyssenkrupp we have more than 158,000 employees in 79 countries and annual sales of € 41.5 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all over the world - but we always work together. We have over 200 years experience in industry and the latest cutting-edge technology. We have a position that's right for you, that piques your interest, and that puts your skills to the test.

Field Service Advisor (Location Anywhere in US)
AC Equipment Services,
Location Milwaukee

thyssenkrupp Industrial Solutions offers a full range of turnkey engineered solutions for the design, manufacture and construction of processing plants for the fertilizer and chemical industries; industrial plants and equipment for the mining, minerals and cement industries; aerospace and automotive body and power train assembly systems; and support and services to the naval marine industry. Through its Process and Resource Technologies, System Engineering and Marine Systems business units, Industrial Solutions partners with clients to provide solution packages that are optimally customized to their individual needs.

Your responsibilities

GENERAL PURPOSE

The Field Service Advisor is responsible for providing specialized mechanical analysis and repair services, either directly or through customer or contractor personnel, and for making recommendations regarding installation, maintenance and repair service in order to ensure optimal performance and service life of customer equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide on-site repair services, such as machine adjustments (alignments) through the use of specialized tools and equipment.
  • Perform on-site measurements and inspections to evaluate equipment condition.
  • Analyze measurement data and inspection results to develop recommendations regarding repair and maintenance of equipment.
  • Prepare written reports, for customer use, that detail measurement and inspection results and provide the basis for parts and service recommendations.
  • Meet with customer representatives, such as engineers or plant managers, to discuss equipment condition and provide recommendations regarding replacement of parts, scheduled maintenance and/or repair needs.
  • Guide and advise others (customer or contractor personnel) in performing equipment installation, inspection, and maintenance.
  • Ensure that Company safety policies, including all procedures, rules and regulations are adhered to at all times.

SUPERVISORY RESPONSIBILITIES

This is an advisory position with no direct subordinates. Advisors are occasionally responsible for the day to day supervision of A-C or customer personnel for specific limited-duration projects.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s degree (B.S.) in Engineering, Engineering Technology or Industrial Technology; or three to four years related experience and training; or equivalent combination of education and experience. This position requires a strong mechanical aptitude and the ability to read, analyze, and interpret technical data and drawings.

LANGUAGE/INTERPERSONAL SKILLS

Effective written and verbal communication skills are required. Ability to respond quickly, decisively and appropriately to problems is very important. The ability to understand and communicate complex and/or technical concepts is critical to the success of this position. Ability to speak fluent Spanish is desirable.

 

Your profile

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly exposed to outside weather conditions.
  • The employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and extreme heat.
  • The employee is occasionally exposed to high, precarious places and toxic or caustic chemicals.
  • The noise level in the work environment is sometimes loud.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee frequently is required to walk, stand and climb.

  • The employee must occasionally lift and/or move up to 75 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • While performing the duties of the job, the employee must be able to comply with Company safety procedures (including use of personal protective equipment) at any time.


TRAVEL DEMANDS

This position requires extensive travel throughout the United States. Travel outside the United States including South America, Canada and Caribbean Islands, may be required but is not routine.

About thyssenkrupp
At thyssenkrupp we have more than 156,000 employees in nearly 80 countries and annual sales of €39 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

thyssenkrupp Industrial Solutions offers a full range of turnkey engineered solutions for the design, manufacture and construction of processing plants for the fertilizer and chemical industries; industrial plants and equipment for the mining, minerals and cement industries; aerospace and automotive body and power train assembly systems; and support and services to the naval marine industry. Through its Process and Resource Technologies, System Engineering and Marine Systems business units, Industrial Solutions partners with clients to provide solution packages that are optimally customized to their individual needs.

Your responsibilities

GENERAL PURPOSE

The Field Service Advisor is responsible for providing specialized mechanical analysis and repair services, either directly or through customer or contractor personnel, and for making recommendations regarding installation, maintenance and repair service in order to ensure optimal performance and service life of customer equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide on-site repair services, such as machine adjustments (alignments) through the use of specialized tools and equipment.
  • Perform on-site measurements and inspections to evaluate equipment condition.
  • Analyze measurement data and inspection results to develop recommendations regarding repair and maintenance of equipment.
  • Prepare written reports, for customer use, that detail measurement and inspection results and provide the basis for parts and service recommendations.
  • Meet with customer representatives, such as engineers or plant managers, to discuss equipment condition and provide recommendations regarding replacement of parts, scheduled maintenance and/or repair needs.
  • Guide and advise others (customer or contractor personnel) in performing equipment installation, inspection, and maintenance.
  • Ensure that Company safety policies, including all procedures, rules and regulations are adhered to at all times.

SUPERVISORY RESPONSIBILITIES

This is an advisory position with no direct subordinates. Advisors are occasionally responsible for the day to day supervision of A-C or customer personnel for specific limited-duration projects.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor’s degree (B.S.) in Engineering, Engineering Technology or Industrial Technology; or three to four years related experience and training; or equivalent combination of education and experience. This position requires a strong mechanical aptitude and the ability to read, analyze, and interpret technical data and drawings.

LANGUAGE/INTERPERSONAL SKILLS

Effective written and verbal communication skills are required. Ability to respond quickly, decisively and appropriately to problems is very important. The ability to understand and communicate complex and/or technical concepts is critical to the success of this position. Ability to speak fluent Spanish is desirable.

 

Your profile

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly exposed to outside weather conditions.
  • The employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and extreme heat.
  • The employee is occasionally exposed to high, precarious places and toxic or caustic chemicals.
  • The noise level in the work environment is sometimes loud.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee frequently is required to walk, stand and climb.

  • The employee must occasionally lift and/or move up to 75 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • While performing the duties of the job, the employee must be able to comply with Company safety procedures (including use of personal protective equipment) at any time.


TRAVEL DEMANDS

This position requires extensive travel throughout the United States. Travel outside the United States including South America, Canada and Caribbean Islands, may be required but is not routine.